Introduction
SkinDerx (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.skinderx.online (the “Site”), use our mobile application, or purchase our products, including the SkinDerx Eye Cleansing Foam.
Please read this Privacy Policy carefully. By accessing or using our Site, mobile application, or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our Site or mobile application
- Place an order for SkinDerx products
- Subscribe to our newsletter
- Participate in contests, surveys, or promotions
- Contact our customer service team
- Post reviews or comments about our products
- Complete forms on our Site
This information may include:
- First and last name
- Email address
- Mailing address
- Phone number
- Billing information and payment details
- Medical information related to eye conditions (when provided by you)
- Demographic information
Automatically Collected Information
When you visit our Site or use our mobile application, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Mobile device information
- Pages visited and features used
- Time spent on pages
- Traffic data
- Location information
- Referring website addresses
Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your browsing and purchasing activities. Please see our Cookie Policy for more information on how we use these technologies.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and fulfill orders for SkinDerx Eye Cleansing Foam and other products
- Provide customer service and respond to inquiries
- Send administrative information, such as order confirmations and updates to our terms
- Send marketing communications, promotional offers, and information about new products
- Personalize your experience and deliver content relevant to your interests
- Improve our Site, products, and services
- Monitor and analyze usage and trends
- Detect, prevent, and address technical issues
- Protect against fraudulent transactions and other misuses of our Site
Information Sharing and Disclosure
We may share your information in the following circumstances:
Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:
- Payment processors
- Shipping and fulfillment providers
- Customer service providers
- Marketing and analytics partners
- Technology service providers who help maintain our Site and services
These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If SkinDerx is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent
We may share your information with third parties when we have your consent to do so.
Your Rights and Choices
Email Communications
You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in our emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Account Information
You may review and update certain account information by logging into your account. If you wish to delete your account, please contact us at marketing@skinderx.online.
Cookie Preferences
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please see our Cookie Policy for more information.
Do Not Track Signals
We do not currently respond to “Do Not Track” signals or similar mechanisms.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls, and payment transactions are encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children’s Privacy
Our Site, mobile application, and products are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us at marketing@skinderx.online.
International Data Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed by us and our service providers in the United States and other countries. By providing your personal information, you consent to any transfer and processing in accordance with this Privacy Policy.
California Privacy Rights
If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws. Please see our California Privacy Notice for more information.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We will also provide notice of any material changes as required by law.
Contact Information
If you have any questions, concerns, or comments about this Privacy Policy, please contact us at:
SkinDerx
29 Grigoriou Lambraki
Sykies, Thessaloniki 56625
Email: marketing@skinderx.online
Phone: +30 6945046678
By using our Site, mobile application, or purchasing our products, you consent to this Privacy Policy.